The Club One Standards
of Excellence
At Club One we have a united purpose: to deliver quality fitness and wellness solutions to our members that support meaningful change in their lives. To this end we have developed standards of excellence to ensure the highest level of member service possible in a health and fitness club.
We Promise...
Immaculately Clean Clubs
Our exercise equipment, floor surfaces and locker rooms will be kept immaculately clean.
Convenience
Our priority is your convenience. That means easy access to our clubs, garage parking or nearby parking lots and optimum site selection. Additionally, the Club One network of clubs gives you more choices
to fit your lifestyle.
State-of-the-art Equipment
We will provide members with state-of-the-art exercise equipment in good working order for every possible workout need.
Personalized Service
We promise a professional staff that is genuinely interested in you, your preferences and your progress.
Performance Enhancing Programs
We will deliver a wide range of science-based fitness programs to ensure your performance goals are not only met, but exceeded.
Comprehensive Wellness Programs
We will offer proven and researched wellness programs, endorsed by experts that offer the highest likelihood for successful behavioral change.
Results through Relationships
We will provide lifestyle opportunities and social opportunities for members to come together and form friendships and relationships that make the club experience more enjoyable and fulfilling.
Fully Stocked Showers and Vanities
We pride ourselves on fully equipped showers and vanities that provide everything a member needs for personal cleanliness and care after a workout.
First-rate, Certified Instructors
Because we believe professional instruction is a key component of your success and satisfaction, our instructors are certified experts in their field, passionate about wellness and dedicated to your success. They educate, empower and encourage.
Personal Entertainment Screens on Cardiovascular Equipment
In response to member feedback, we promise to provide personal entertainment screens on cardiovascular equipment so you can enjoy the distraction of the news, or your favorite program, as you burn calories and improve your cardiovascular health.
A Comfortable, Non-intimidating Environment
We promise to continue providing unique and varied programs that attract diverse members of all fitness levels, each with individual fitness and wellness goals. We promise to monitor traffic flows in each of our clubs to ensure our clubs will not become overly crowded.
Value Added Membership
We will consistently provide the highest possible level of service in all the areas mentioned above, so that our quality of service and resulting client satisfaction continues to remain unequalled in our industry.
